Terms of Use

1. Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and Harmony Hub ("Company", "we", "us", "our"), a music education service provider registered in Ireland.

By accessing or using our website at nadalfrid.com or any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

2. Description of Services

Harmony Hub provides online music education services, including but not limited to:

• Interactive online music courses and lessons
• Live virtual instruction sessions
• Educational resources and materials
• Progress tracking and assessment tools
• Community features and student support
• Certification programmes

3. Eligibility and Account Registration

3.1 Age Requirements

Our services are intended for users aged 16 and older. Users between 13-15 years old may use our services only with parental consent and supervision.

3.2 Account Creation

To access certain features, you must create an account by providing:

• Accurate and complete personal information
• A valid email address
• A secure password
• Payment information for paid services

3.3 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorised access
• Providing accurate and up-to-date information

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current pricing is displayed on our website and may be subject to change with notice.

4.2 Payment Processing

• Payments are processed through secure third-party providers
• Subscriptions automatically renew unless cancelled
• All fees are non-refundable except as required by law
• You authorise us to charge your payment method for all applicable fees

4.3 Price Changes

We may change subscription prices with 30 days' written notice. Price changes will apply to your next billing cycle unless you cancel before the change takes effect.

4.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.

5. User Conduct and Restrictions

5.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You will not:

• Share account credentials with others
• Use our services for commercial purposes without permission
• Attempt to reverse engineer or copy our content
• Interfere with the security or functionality of our services
• Upload malicious software or harmful content
• Harass, abuse, or harm other users or instructors

5.2 Content Restrictions

When interacting with our platform, you must not post or transmit content that is:

• Illegal, harmful, or offensive
• Infringing on intellectual property rights
• Defamatory or misleading
• Spam or unsolicited promotional material
• Private information of others without consent

6. Intellectual Property Rights

6.1 Our Content

All content provided through our services, including courses, videos, audio files, text materials, and software, is protected by copyright and other intellectual property laws. We retain all rights to our content.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for personal, non-commercial educational purposes while your subscription is active.

6.3 User-Generated Content

By submitting content to our platform (reviews, comments, recordings), you grant us a worldwide, royalty-free license to use, display, and distribute such content for service improvement and promotional purposes.

6.4 DMCA Compliance

We respect intellectual property rights and will respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, contact us at support@nadalfrid.com.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). You have rights regarding your personal data as outlined in our Privacy Policy.

8. Service Availability and Modifications

8.1 Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We are not liable for any modifications or discontinuations.

8.3 Technical Requirements

You are responsible for ensuring your device and internet connection meet our technical requirements for optimal service use.

9. Disclaimers and Limitation of Liability

9.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be error-free, secure, or continuously available.

9.2 Educational Results

While we provide high-quality music education, we cannot guarantee specific learning outcomes or career advancement. Individual results may vary based on effort, practice, and natural ability.

9.3 Limitation of Liability

To the maximum extent permitted by law, Harmony Hub's total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

9.4 Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless Harmony Hub, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our services
• Your violation of any rights of third parties
• Any content you submit to our platform

11. Termination

11.1 Termination by You

You may terminate your account at any time by cancelling your subscription and ceasing use of our services.

11.2 Termination by Us

We may terminate or suspend your account immediately if you:

• Violate these Terms
• Fail to pay applicable fees
• Engage in fraudulent or illegal activities
• Abuse our services or other users

11.3 Effect of Termination

Upon termination:

• Your access to our services will cease immediately
• You must stop using any downloaded content
• We may delete your account and associated data
• Provisions regarding liability and intellectual property survive termination

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Ireland. Any disputes will be resolved in the courts of Ireland.

12.2 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us at support@nadalfrid.com to resolve disputes informally.

12.3 Mediation

If informal resolution fails, disputes may be resolved through binding mediation under the rules of the Irish Commercial Mediation Centre.

13. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, or government actions.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Harmony Hub regarding your use of our services, superseding any prior agreements.

16. Updates to Terms

We may update these Terms periodically to reflect changes in our services or legal requirements. We will notify you of material changes through email or website notices. Continued use of our services after changes take effect constitutes acceptance of the new Terms.

17. Contact Information

18. Special Provisions for Irish Users

18.1 Consumer Rights

If you are a consumer in Ireland, you have additional rights under Irish and EU consumer protection laws that cannot be waived by these Terms.

18.2 Cooling-off Period

Irish consumers have a 14-day cooling-off period for distance contracts. You may cancel your subscription within 14 days of purchase for a full refund, unless you have already accessed significant portions of the content.

18.3 Unfair Contract Terms

Any terms deemed unfair under Irish consumer protection legislation will not be binding on Irish consumers.

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